Privacy.
With clarity.
The existing Orbit privacy policy, with an explanation of the tools on this website.
How this website works
The project form prepares a brief in your browser. Nothing is sent to Orbit until you choose to send an email. The project form holds its draft in page memory. When Orbi is connected, chat messages are sent to OpenAI through our private server. Conversations are encrypted in our database and expire after 30 minutes of inactivity, with hourly cleanup. An essential session cookie keeps your conversation connected between pages. Orbi shows when AI chat is unavailable.
Orbi can prepare a contact request. Only the details you review and confirm are sent to our team’s private Grok Bot routine; your full conversation is not forwarded. Delivery records are retained for up to seven days, with contact payloads removed from our receipt store after acceptance. Service-provider logs, backups and their retention policies are separate. Avoid sharing confidential site information in chat. OpenAI privacy · Netlify privacy · Grok Bot platform privacy.
The M400 and M350 wireframes are served locally. Elios 3 uses Flyability’s official Sketchfab viewer, which loads automatically when its section enters view or you select Elios in the hero. This connects to Sketchfab and its supporting services, which receive normal connection information such as your IP address. Their privacy policy applies. The spatial demonstration and panorama are served locally.
No analytics or advertising integrations have been added to this build. The policy below also covers Orbit’s wider services and tools; it does not mean those tools are connected to this page.
Our commitment to privacy
Effective Date: 01.07.2025
Orbit Aerials (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, WhatsApp AI agent, and related tools.
Information we collect
We may collect the following types of information when you use our services or contact us:
- Name
- Email address
- Phone number
- Company name
- Project details or inquiry information
- Any other information you choose to provide
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Schedule meetings and manage appointments
- Deliver project proposals and technical analysis
- Improve our services and customer experience
- Communicate important updates or information
- Fulfill legal and regulatory requirements
Data sharing and disclosure
We do not sell or rent your personal information. We may share your data only with:
- Service providers who support our operations (e.g., CRM, scheduling, email platforms), solely for the purpose of delivering our services
- Authorities or regulators if required by law
All third-party service providers are required to protect your information and use it only as necessary to perform their services.
Data security
We take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include technical, administrative, and physical safeguards.
Data retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your data
- Withdraw your consent (where applicable)
- Object to or restrict processing of your data
To exercise these rights, please contact us using the details below.
Children’s privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete such information.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy with the updated effective date on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.
Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Orbit Aerials
Email: info@orbitaerials.com
Burj al tujjar, 13 Abdulaziz Hamad Al Saqer St, Kuwait City 22233