Data Privacy Assurance

Our Commitment to Privacy

Effective Date: 01.07.2025

Orbit Aerials (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, WhatsApp AI agent, and related tools.

Information we collect

We may collect the following types of information when you use our services or contact us:

• Name

• Email address

• Phone number

• Company name

• Project details or inquiry information

• Any other information you choose to provide

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide our services

• Schedule meetings and manage appointments

• Deliver project proposals and technical analysis

• Improve our services and customer experience

• Communicate important updates or information

• Fulfill legal and regulatory requirements

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only with:

• Service providers who support our operations (e.g., CRM, scheduling, email platforms), solely for the purpose of delivering our services

• Authorities or regulators if required by law

All third-party service providers are required to protect your information and use it only as necessary to perform their services.

Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include technical, administrative, and physical safeguards.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your data

• Withdraw your consent (where applicable)

• Object to or restrict processing of your data

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with the updated effective date on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Orbit Aerials
Email: info@orbitaerials.com
Burj al tujjar, 13 Abdulaziz Hamad Al Saqer St, Kuwait City 22233